Mobilestead Solutions

Mobilestead provides solutions that enable hotels to integrate mobile guest services into their existing infrastructure to enhance the guest experience. Guests access the hotel branded service from their existing smartphone. The mobile device presents a suite of applications which extend the hotel experience beyond the hotel walls. The user friendly and intuitive applications revolutionize the availability of information and increase the utility of the hotel experience. This improves guest satisfaction, lowers operating costs, and increases revenues.

Mobilestead provides a major competitive advantage and an additional revenue stream for the hotel. The hotel is able to present all their in-house offerings such as restaurants, spa and entertainment services and facilitate the reservation or sale immediately.

• Mobile Platform

  

  The Mobilestead mobile application presents a platform to deliver third party applications and content through one integrated medium. The applications include: Translation, City Guides, Map Services, Currency Conversion, Video and Audio City Tours, Flight Information and On Demand Taxi Requests. All features are customizable based on need.

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• Integration Solutions

  

  By integrating the Mobilestead System with the existing Property Management System the hotel is able to offer basic services such as express check-out, wake-up call requests and housekeeping all via guests' smartphone. Integrations with a CRM provides operators with guest specific details which allow stronger customer relationships and improve guest satisfaction.

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• Future Expansion

  

  The smartphone may be expanded in the future to offer room access authentication and in-room remote control. The hotel will be able to generate additional revenue from device usage and sale of additional goods & services. Mobilestead offers the ability to record and manage guest loyalty, guest recognition and service delivery by integrating with the hotel’s CRM system.

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